ABC for Guests
A
Adapter
230 V AC adapters are available from reception.
Allergy sufferers
We will be happy to provide non-allergenic pillows and duvets on request.
B
Bar
The Hi, Bar is open from 6:00 p.m. to 1:00 a.m.
Bed linen
Our satin bed linen is 100% cotton.
Breakfast
In the Charles Restaurant (8th floor).
Mon.-Fri., 6:30 a.m. to 10:00 a.m.
Sat./Sun. and public holidays, 7:00 a.m. to 11:00 a.m.
C
Check-out time
In order for us to prepare the rooms for our next guests, you are required to check out by 11:00 noon at the latest on the day of your departure. If you require the room for a longer period, you can book an extension for a small fee.
Please ask at reception to check whether this is possible.
Churches
Holy Cross Minster, St. John’s Church, St. Augustine’s Church.
Credit card
We accept the following credit cards:
MasterCard, Visa.
D
Dogs
Well-trained dogs are welcome. We charge a fee of €15 per day, which does not include food.
Duvet
Fine down batiste made from 100% cotton,
500 g new white Canadian 90%
duck down/10% feather filling, class I.
E
Our e-mail address is: info@hotelamremspark.de
Electric shoe polisher
This is located in the lobby area.
Emergency
In an emergency, please call the number for reception immediately.
Emergency exits
We hope that we will never experience an emergency –
but if so, please pay attention to the escape plans in your room.
Events
Information on the latest events in the region is available from reception.
Excursions
Information on potential destinations for excursions is available at reception.
Extension
You can book an extension at reception depending on availability.
F
Fax
You can have faxes sent free of charge at reception.
Fire
Please inform reception immediately. Fire alarms and fire extinguishers are provided in the locations indicated.
Please pay attention to the safety information!
Fitness Club
Featuring cutting edge, high quality fitness, strength, and endurance training equipment, our Fitness Club offers a wide range of options for staying in shape. Free of charge for our guests!
Flowers
We will be happy to provide flowers for you. Alternatively, we can recommend a local store.
H
Hairdresser
The staff at reception will be happy to help you arrange an appointment.
Hotel reservation
The staff at reception will be happy to accept reservations.
I
Internet
Our business center is located in the lobby and is available 24 hours a day, enabling you to access and print out your e-mails.
Iron
We can provide you with an iron and an ironing board if required. Please contact reception with regard to this.
K
Key card
Please remember to hand in your key card at reception upon check-out.
L
Laptop safe
Provided free of charge in your room.
Laundry service
Our cleaning and laundry service is available on weekdays as follows:
Drop off by 9:30 a.m., Mon.-Fri.
Returned by 10:30 a.m. the next day.
Lost property
Lost property will be kept by the hotel for a period of 3 months.
Luggage
We will be happy to assist you with your luggage.
Luggage storage
What happens if you arrive early and your room is not yet ready, or if there are still some things you want to do on the day of your departure? Not to worry – you can safely store your luggage with us!
M
Magazines
National and international press available in the lobby.
Any mail that you hand in to reception by 2:00 p.m. will be sent the same day. We will place any incoming mail in your key box.
Meeting
We would be happy to host your meeting in our Private Rooms. Our staff at reception will gladly provide you with more detailed information.
P
Parking
We have a total of 42 free parking spaces. Additional parking spaces that are subject to charge are located in the “Fehrle” parking garage, which is only a few minutes’ walk away. The night rate costs €1 between 7:00 p.m. and 6:00 a.m., with a charge of €1 for each additional hour.
Payment methods
Cash, credit card, cost acceptance statement.
Pharmacy/doctor
We naturally wish you the best of health, but we can also provide the necessary information at reception should you require a pharmacy or a doctor. For urgent cases, important information is provided with the EMERGENCY NUMBERS.
Photocopies
Available from reception for a fee (€0.20 per copy).
Pillow I
Triple chamber pillow with 700 g new white
10% feather/90% down filling, class I (60/80 cm).
Pillow II
Triple chamber pillow with 700 g new white
10% feather/90% down filling, class I (40/80 cm).
Public transport
The rail station and the bus station are both in the immediate vicinity.
R
Rail station
Only a few yards from the main exit.
Reception
You can contact reception 24 hours a day.
Restaurant
The Charles Restaurant is open from 6:00 p.m. to 10:00 p.m. on the 8th floor.
Roof terrace
Enjoy a delicious cocktail or a glass of fine wine on our roof terrace, which offers an unrivaled view across Schwäbisch Gmünd.
Room service
Our room service is available every day from 6:30 a.m. to 11:00 p.m.
S
Service station
Aral, Remsstrasse 10, 73525 Schwäbisch Gmünd
Total, Lorcher Str. 199, 73529 Schwäbisch Gmünd
Sewing kit
Available free of charge from reception.
Small children
Children up to the age of 3 can sleep in their parents’ bed free of charge.
Smoking
All our rooms are non-smoking rooms. In case of infringement, a fee for special cleaning will be added to the bill.
Snack bar
Open 24 hours a day, offering a range of snacks and refreshments subject to charge.
Sports
Contact reception to learn about your options in terms of sporting activities.
Stamps
Stamps are available from reception subject to charge.
Stores
Ask at reception for information.
T
Taxi
The staff at reception will be happy to order a taxi for you: +49(0)7171 351933
Telephone
Calls are subject to charge.
Tobacco products
Cigarettes are available from reception.
A great selection of cigars is available at the Hi, Bar on the 8th floor.
Toiletries
A typical selection is provided in your bathroom.
If you require a shaving kit, mouth care products, or a set of women’s toiletries, these are available from reception.
U
Umbrellas
We can’t do anything to stop the rain, but that’s no problem – you can borrow a trusty umbrella from reception.
V
Valet parking
We will be happy to park your car for you. Please note the exclusion of liability as stated in our General Terms & Conditions.
Voucher
We will be happy to create a customized voucher for you in line with your requirements and your budget, from a glass of champagne to an overnight stay in one of our suites. Give the gift of good taste!
W
Wake-up service
We will be happy to provide you with a wake-up call at the time you require, or you can program the alarm clock in your room.
Website
Visit our website at www.hotelamremspark.de
Wi-Fi
Free Wi-Fi access is available for our guests in all public areas of the hotel.